We collect information including name, phone number, email, addresses, order history, and platform usage data. This includes both vendor and customer data needed to manage and process orders efficiently.

Your data is used to manage orders, process shipments, assign agents, communicate with customers, and generate reports. We also use data for platform improvements, fraud prevention, and support operations.

We do not sell your personal data. Data may be shared with integrated services (e.g., Google Sheets or logistics partners) solely for operational purposes, under strict confidentiality.

We implement secure protocols to protect your data, including encryption, access control, and activity logging. Unauthorized access is strictly monitored and prevented.

You have the right to access, correct, or request deletion of your personal information. Please contact our support team for any such requests.

We may update this policy as needed. All changes will be communicated on the dashboard. Continued use of the platform means you accept the changes.